By making payment, you are confirming that you agree to our terms and conditions. All bookings must be paid in full and in advance in order to be confirmed.

To cancel or amend your booking, please contact the venue by email. We require at least 14 days’ notice for cancellations or rescheduling, and a minimum of 7 days’ notice for any changes to group size. If this notice period is not met, we will be unable to offer a full refund or make amendments.

Minimum group sizes apply and must be maintained if numbers reduce:
– 13 guests for bookings of 13–35
– 35 guests for bookings of 35–50
– 50 guests for bookings of 50–100
– 100 guests for bookings of 100+

Bookings made within 14 days of the scheduled event are non-refundable.

Pre-paid food and drink packages are non-refundable, including any unused elements.

If a booking is postponed or rescheduled, all terms remain based on the original booking date. These bookings are not eligible for a refund or further changes.

In the event that the venue must close for any reason, liability is limited to a full refund of the amount paid.

We reserve the right to charge for any damage caused to equipment during your visit.

To help maintain the venue environment, sportswear is not permitted. This includes, but is not limited to, jogging bottoms, team shirts, tracksuits and sports shorts.

Please refer to venue-specific guidance regarding under 18s at the time of booking. Most venues allow under 18s until 6pm or 7pm. Refunds will not be issued if valid identification cannot be provided.

For private hire bookings, cancellations or amendments must also be made via email. A minimum of 30 days’ notice is required for cancellations or rescheduling, and 14 days’ notice for changes to group size. Bookings made within 30 days of the event are non-refundable. All other group booking terms and conditions apply.